If you are looking for a rewarding engineering career with potential for personal development and promotion, this is a great opportunity for someone who thrives on providing great customer service by creating a clean and welcoming environment for our many customers. We expect you to be reliable, dedicated and hard working to ensure that our trains are cleaned and serviced to the highest standards. In this role you will be a representative of Northern and expected to undertake your duties in line with our values and behaviours to satisfy our customer expectations.
To fulfil this role effectively you will need a genuine commitment to delivering excellent customer service. You'll also have:
*a natural pride in your work and an eye for detail
*the ability to understand and follow instructions *good team working skills
*high level of literacy
*the flexibility to work across a number of locations and shift patterns (including evenings and weekends).
Our trains and stations operate 7 days a week across a whole range of different hours early morning and right into the night. So if your lifestyle enables you to work flexible shifts in line with our customer expectations over an average of 17.5 hours per week this could be the job for you.
We are transforming and we are on the lookout for smart, forward thinking and motivated people to join us on our journey. You'll help us to grow our business during this exciting time, shaping rail travel in the North and providing our customers with a service to be proud of. If this sounds like you, then you're in the right place. We've got lots of great things planned and we need more like-minded people, contributing fresh ideas, passion and commitment to bring our vision to life. You'll be joining a business that values its people, where hard work is rewarded, and development and progression ensure we retain and attract the very best talent. Northern plays a vital role in the north of England by connecting tens of thousands of people to work, leisure, education and more every day. Our aim is to connect people to opportunities by providing a reliable and friendly train service. We have made significant progress since we started but there is much more that we want to achieve.
Benefits and Rewards:
By working as part of the Northern team, you will receive the following benefits:
*Free Travel on Northern services for you and your family*
*75% discount on all other Train Operating Companies leisure services*
*Pension Scheme *A generous holiday entitlement
*Maternity and Paternity Benefits - above the statutory minimum
*Full uniform for frontline facing roles
*Employee Assistance Programme - operating 24/7, giving a wide range of advice, support and useful information for employees
*And many more!
*Terms and conditions apply
Our selection Process:
Our selection processes are designed to make joining Northern as smooth as possible, it not only provides us with the information we need to decide whether you're the right person to deliver a great service to our customers, but also to make sure we're also the right team for you. Northern is an equal opportunities employer and a promoter of diversity and inclusion in the workplace.
Your on-line application:
The first thing you need to do is complete our online application form and tell us a little bit more about yourself. Once we have all your details, we will be back in touch to let you know what to expect.