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VIP IT Desktop Engineer

IT Desktop Engineer

Aviva is an award winning and innovative FTSE 100 insurance giant with headquarters in the City of London.  We lead the way in innovative insurance solutions for the digital age and are changing the way the industry works with a new and exciting take on how people view the market.


Role Profile

We are looking for a smart creative Support Engineer with a passion for thinking differently and a real drive to succeed in the industry. The successful candidate should be confident with great interpersonal skills with a good understanding of Windows and Apple iOS platforms. You should be organised with attention to detail alongside a real desire for self-development alongside a can do attitude to change. A solid technical background is essential and a demonstrable track record in a corporate environment would be advantageous.


In this exciting and evolving role you will work closely across various IT support teams to ensure an effective delivery of IT Support. This is an evolving and dynamic role based out of the City and Hoxton based offices.
The role will require the successful candidate to be able to travel both locally and internationally where required to support Exec board members.


You will be a team player with outstanding customer service skills and will have experience of working in a fast paced, demanding environment. You will be rewarded with all the usual benefits of a large blue chip company as well as excellent scope for progression and career development.


This is an exciting time to be joining Aviva and helping to shape the future direction of the company as it leads the way in the Insurance digital revolution.

Skills & Experience required:

·         Windows 7 and 10

·         Microsoft Outlook 2010 & 2016

·         InTune

·         Microsoft Office applications

·         Good understanding of network protocols

·         Mobile devices (iPhones, iPads)

·         Mobility / VPN technologies

·         Audio Visual support

·         Experience using Skype for business and other face to face technologies on devices

·         Flexible approach to working hours and location

·         Project management skills (preferred)

·         Responding to tight deadlines

·         Experience in VIP Support

·         Strong Communication/Interpersonal Skills

·         Travel in the UK and overseas


What will you get for this role?

Salary - competitive  

Generous defined contribution pension scheme

Annual performance related bonus and pay review

Minimum holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

Up to 30% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family

Excellent range of flexible benefits to include a matching share save scheme


Additional Information

Bring to Aviva what makes you different and we’ll support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy


One of Aviva’s core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and
carer responsibilities, further studies and hobbies.

We prefer all applications to be submitted online, however if you require an alternative method of applying please contact us directly.


As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By ‘minimum criteria’ we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then email the contact listed in the advert to notify us that you meet the conditions for the guaranteed interview scheme.


We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Lacey Lane Mckoy in the recruitment team at