Welfare Support Assistant - part time 18.5 hours per week

  • Employer South Tyneside Homes Location South Shields Town Hall Closing date Noon on 15 January 2021 Salary Band 4 - £20,902 to £21,745 per annum pro rata Strategic group South Tyneside Homes Office ID 40-2021
  • We have a vacancy in our Welfare Support Team to help us achieve our aim which is good, accessible, advice and support for residents in the borough.

    The Welfare Support Service provides advice, support and represents residents across the Borough. We work with those who have debt or benefit issues, appeals and tribunals. We also deliver Local Welfare Provision on behalf of South Tyneside Council helping vulnerable residents across the Borough.

    The person appointed to this part-time post will be the first point of call for the Welfare Support Service. As part of an assistant team, they will provide a customer focused front line service to residents, giving assistance with referrals, coordinating appointments for advice and providing general administrative and clerical support to the Service.

    Our successful applicant will be experienced in administration, enthusiastic, professional and confident, able to use their initiative and passionate about delivering excellent customer service. They will be experienced working in a busy office environment and driven to provide support to the service.

    This role offers the chance to be part of a service which helps customers who are most in need.

    If you are interested by what you have read and meet our criteria we would welcome an application form you:

    Closing date: noon on Friday 15th January 2021.

    Please may we ask you to submit your Application form via email to jobs@southtynesidehomes.org.uk where possible? We apologise but due to the circumstances there may be unavoidable delays in the receipt and processing of posted Application forms.

    We are not accepting CV's for this position and require our application form completed in full.

    Interviews will take place on a date to be confirmed and where possible will be carried out via the ZOOM platform.

    For informal discussion, please contact Heather Wake, Welfare Support Team Manager, Tel. 0191 426 8321.

    Diversity is about meeting the needs of a broader range of people so that no one is excluded because they have different needs, different expectations, or because they need to access services in different ways.

    Please do not hesitate to contact us if you have any specific requirements during the application process.

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    • Location

      South Tyneside

    • Sector:

      Administration & Secretarial

    • Job ref:


    • Published:

      about 1 month ago

    • Expiry date:


    • Client: