The Home Of Flexible Working, Find Your Flex Logo

Witness Intermediaries - East of England


East of England


About the job

Helping those without a voice to give their evidence.

Registered Intermediaries (RIs) are used in criminal proceedings to assist vulnerable witnesses communicate their evidence to the police and in court.

A witness might need the help of an RI because of their age, or a learning, mental or physical disability or disorder. The work can be challenging but immensely rewarding, and an RI can often be the difference between a witness being able to give their best evidence or not.

The Ministry of Justice is looking to recruit RIs to their Registered Intermediary Scheme to provide support in the East of England.

To be eligible, candidates must live within the advertised police force area. Not meeting this requirement could result in your application being withdrawn.

After successful completion of training and assessment, you will be self-employed and your details added to a database.

Cases will be offered to you from the police and Crown Prosecution Service based on the communication requirements of the witness and you will be required to commit to a minimum of 24 days a year to the role.

Desirable Criteria:

Professional qualifications and/or working experience in relation to communicating with the following groups

• Young children up to 11 years
• Adults with mild-moderate learning disabilities
• Adults with mental health issues
• Deaf adults and/or children

RI Training

IMPORTANT: Should you be successful at interview, you will be
required to undertake a Registered Intermediary training course over
a two-week period. This will last for a total of seven working days.

The dates of the next course are: 8 July – 11 July and 15 July – 17 July

We ask that you make your best possible effort to ensure you can attend on these dates. If you are still unable to make the dates above, you will have the option to undertake the training at the next available opportunity.


Person specification

To apply for this role, you must have strong previous experience of assessing communication.


We'll assess you against these competencies during the selection process:

  • Establishing rapport:
    Please describe a time when you had to quickly build rapport and credibility with a vulnerable individual in challenging circumstances.
  • Assessing communication needs:
    Please describe a time when you had to accurately and quickly assess an individual’s communication needs.
  • Developing communication strategies and sharing these with other relevant parties:
    Please describe a time when you had to develop strategies to enable an individual to understand and communicate accurately and coherently.
  • Showing confidence and assertiveness when facilitating communication between a vulnerable individual and others:
    Please describe a time when you found it particularly challenging to facilitate communication between an individual with communication needs/difficulties and others (e.g. due to some form of conflict or communication breakdown).
  • Showing resilience in difficult circumstances:
    Please describe a time when you had to deal with a particularly stressful situation when working with individuals with communication needs/difficulties. In this situation, how have you dealt with and learned from the challenging situation?