• Job Reference: 00018747-1
  • Date Posted: 2 July 2024
  • Recruiter: LNER
  • Location: Inverness, Highland
  • Salary: £30,997
  • Bonus/Benefits: Free travel on LNER services
  • Sector: Customer Service, Transport & Logistics
  • Job Type: Full Time Flex
  • Duration: Permanent
  • Work Hours: Full Time

Job Description

Advertised Full Time Salary Is Inclusive Of Attendance Allowance £4,010 Per Annum.

Please upload your Level 3 In Food Preparation or Equivalent Grade (SCQF 6, City & Guilds 1 & 2) & Food Hygiene & Safety Level 2. 


We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day. 

Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times, more space and greater reliability. Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join.

Bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER. 

Are you on board?

So, what exactly does an LNER chef do? 

We're glad you asked!

As an LNER Chef you'll be responsible for:

Managing our onboard kitchen and enhancing our customers' experience by preparing, cooking and serving high quality dishes which have been specially selected by our Hero Chefs.
Working as an essential part of our onboard crew you'll be involved in ordering, monitoring and controlling stock to ensure that we not only offer a full menu whenever possible, but also that we're cooking with the freshest food and ingredients available.
Keeping up to date with the latest product offerings and menu development, even contributing new ideas. 
Acting as the food safety professional on each service, our Chefs are responsible for ensuring that food hygiene and health and safety regulations regarding food storage and preparation are fully adhered to at all times.
Spending time outside of the kitchen supporting our Customer Hosts with their duties and ensuring that our customers receive a truly memorable customer experience.
Think you can manage all of this whilst travelling at 125mph? This could be the job for you!

Reckon you have what it takes?

To make it as a Chef on board our trains you'll need:

Must Have NVQ Level 3 In Food Preparation or Equivalent Grade (SCQF 6, City & Guilds 1 & 2) & Food Hygiene & Safety Level 2. 
To be a true foodie with a genuine passion for creating top quality dishes.
The ability to work well under pressure, enjoying the bustle of being front of house as much as being busy in the kitchen. 
Great customer service experience and strong interpersonal skills.
Proven soft sales skills and experience of product management – you'll enjoy developing your knowledge around our onboard offering to share with both customers and colleagues. 
To be 18 or over due to the sale of alcohol onboard. 
What you'll get:

Free travel on LNER + 75% off other companies' tickets (for you & dependents)
Discounted international train tickets (after one year's service)
50% discount on LNER tickets for friends & family
Generous pension scheme
Annual cycle to work schemes
Discount, savings and cashback scheme from top retailers
Health & wellbeing schemes and discounts
Host of training opportunities to help further your career
Rewards & awards to recognise when you shine
What we believe:        

To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what's right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.

We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you're at LNER, you can always be you. No wonder most people never want to leave!

Diversity and inclusion
We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join LNER.

Developing our people
We are focused on creating a learning culture, to support our people to be the best they can be at work by providing them with the tools and resources to navigate their development and career journey.

Health & wellbeing
To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.

What next?        

As we say, we have fantastic opportunities for ambitious people from all sorts of different backgrounds, so now is the time to join the team at LNER – without delay! 

Start your journey here


Please note we are unable to provide feedback on applications at any stage prior to a face to face interview.

Chef Role Profile.pdf (229.76 KB)
Chef Large Print.pdf (15.00 KB)