Clinic Administrator

  • Job Reference: 133703
  • Date Posted: 13 June 2022
  • Recruiter: Diaverum UK Ltd
  • Location: Havant
  • Salary: £18,525 to £20,700
  • Sector: Administration, Healthcare & Medical
  • Job Type: Full Time Flex
  • Work Hours: Full Time

Job Description

We are looking for a highly motivated, innovative, and flexible individual who is wants to make a difference in our patient’s lives based in our Havant Dialysis Clinic.

The Clinic Administrator is the first point of contact for visitors to the Clinic therefore this customer facing role is instrumental to the efficient running of the Clinic. You must have excellent communication skills to enable you to work autonomously, prioritise your own workload and demonstrate the ability to problem solve. The role provides complete administration support to the Clinic Manager, and Deputy Clinic Manager and to contribute to the effective and efficient running of the Clinic as a whole. The administrator also ensures that all required reports and orders are submitted when required, liaising with responsible individuals to remind them of submission dates and flagging to the Clinic Manager when deadlines are approaching.


  • Undertake all reception duties – welcoming and directing patients and visitors to the clinic
  • Assist Clinic Manager with all clinic administration associated with staff, patients and the Clinic as a whole.
  • Communicate with the referring Trust/Hospital
  • Attend meetings with Clinic Manager- Prepare materials for meetings, reports and information requests
  • Assist with patient documentation requests from Management or Trust
  • Facilitate Patient Survey/Feedback distribution and collection to ensure maximum contribution
  • Submit stock orders in a timely manner
  • Reporting around treatment numbers, billing and reconciliations.
  • To be professional at all times in order to ensure all visitor experience ‘great care‘ when attending the Clinic.


  • A good education at GCSE level or equivalent (essential)
  • Demonstrate excellent administration skills and diary management experience.
  • Previous experience working in a hospital, healthcare or customer service setting
  • Previous stock control experience.
  • Experience of report writing and report reconciliation experience.
  • Ability to work unsupervised as well as in a team setting
  • Computer literacy is essential – proven experience with MS office – Word, Excel and PowerPoint
  • Demonstrate good verbal and written communication skills, excellent rapport building
  • Excellent communication skills with fluency in English


  • 35 Days Holiday (inclusive of 8 days bank holiday) increasing with service
  • 37.5 hours per week, Monday to Friday
  • Christmas and New Year’s Day off
  • Correctly fitted and tested PPE
  • Free Uniform (*3), Tea & Coffee, Flu Vaccine and Christmas Meal
  • Life Assurance, Employee benefit scheme via Perkbox, Stakeholder Company Pension
  • Post subject to references, rights to work checks, DBS and OH.

We reserve the right to close the vacancy early should we receive a high volume of applications.

Who We Are?

Diaverum’s mission is to improve the quality of life for renal patients, and we achieve through our values of being competent, passionate and inspiring.

Being one of the world’s leading renal care providers, Diaverum offers a holistic approach, from preventive and early-stage renal care to all renal replacement therapies. Diaverum currently operates over 25 kidney treatment centres in the UK. We work in close cooperation with NHS Main Renal Units and deliver dialysis and associated renal services from our network of facilities across the country. As the leading independent renal service provider in the UK, we are fully focussed on patient care, and our objectives are closely aligned with our NHS partners. We focus solely on caring for the individual needs of our patients and take pride in being an equal opportunities employer to achieve this.

Location: Havant
Contract Type: Permanent
Hours: Full time, 37.5 hrs pw
Salary: £18,525 - £20,700

You may also have experience in the following: Office Administrator, Secretary, Front of House, Personal Assistant, Administrator, Telephonist, Customer Services, Corporate Receptionist, Office Assistant, Admin Executive, Customer Service, Administrative Assistant etc.

Ref: 133 703