Director of Business Architecture

  • Job Reference: 177654
  • Date Posted: 7 January 2022
  • Recruiter: HM Revenue and Customs
  • Location: London
  • Salary: £110,000
  • Sector: Government, Architecture, Business Management
  • Job Type: Full Time Flex, Part Time Flex, Super Flex
  • Duration: Happy to talk flexible working
  • Work Hours: Full Time

Job Description

CS&TD ensures HMRC’s strategy is forward-facing reflecting the latest trends and advances. CS&TD connect HMRC’s strategy, customer insight, analysis, design and tax policy expertise at enterprise level to turn strategy into delivery across HMRC, using a supporting architectural framework.

The Business Architecture Directorate is part of the CS&TD group and is responsible for developing and maintaining an architectural framework using industry standard tools and techniques to support the effective translation of strategy into delivery.

Job description

Role purpose:
• Develop and agree a set of 5 year strategic roadmaps that identify all major aspirational strategic change so that HMRC is able to track progress towards realising its strategic ambitions.

• Provide an architectural environment that supports and enables the effective translation of strategy into delivery.

• Visualize and create high-level viewpoints based around the current landscape that can be used to extend and mature the department’s strategic thinking.

• Support the development of HMRC’s Spending Review plans setting the strategic context for all proposals and providing the bridge between strategy and investment planning.

• Convert business propositions into a high level business designs expressed in the context of the high level architecture models.

• Provide the views of strategic change that show the transition from current to future operating models through the lenses of people, process, data and technology. Support the development of HMRC’s future organisational design promoting the re-use of the core architectural models.

• Work closely with technology architects to smooth the transition from business to technology design.

• Provide architectural oversight and support to Portfolios, Programmes and Projects; ensuring requirements are in alignment with strategies and roadmaps.


• Develop and maintain an architectural framework including reference models, tools and techniques that enable a clear line of sight from strategy to delivery.

• Develop a cadre of Business Architecture professionals that can support the development and implementation of our roadmaps and strategic change programmes.

• Work with senior stakeholders and ExCom to develop, agree and maintain a set of high level 5 year strategic roadmaps encompassing all significant change in HMRC.

• Build consensus across a large and often diverse group of stakeholders, ensuring stakeholder interests are identified and addressed in the development of the strategic roadmaps.

• Oversee and assess the high level designs of all emerging and current propositions, identifying common themes, gaps, dependencies or duplication.
• Maintain the enterprise ’helicopter view’ of the strategic portfolio.

• Conduct deep dive analysis on any emerging complex strategic topics, bringing clarity and consistency to support executive decision making.

• Support the development of Business Cases through the ownership of Business Architecture artefacts ensuring alignment and agreement through major governance boards.

• Contribute to the design community across HMRC, ensuring consistent design standards are met.

• Develop new architecture reference models that support the development of business design products.?

• Build the capability of our people (and maintain a strong delivery focused team) through effective management, coaching, mentoring and role modelling expected behaviours to improve engagement, trust and collaboration.?

For further information about this role or to obtain a candidate pack, please email


• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the department and wider Civil Service. It is crucial that our employees have the right skills to develop their careers and meet the challenges ahead, and you’ll benefit from regular performance and development reviews to ensure this development is ongoing. As a Civil Service employee, you’ll be entitled to a large range of benefits.

This includes:

• 25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years’ service. This is in addition to your public/bank holidays.
• This will be complemented by one further day paid privilege entitlement to mark the Queen’s Birthday.
• Interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle.
• A competitive contributory pension scheme that you can enter as soon as you join where we will make a significant contribution to the cost of your pension; where your contributions come out of your salary before any tax is taken; and where your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire.
• Flexible working patterns and access to Flexible Working Schemes allowing you to vary your working day as long as you work your total hours.
• Generous paid maternity and paternity leave which is notably more than the statutory minimum offered by many other employers.
• The use onsite facilities including fitness centres and staff canteens (where applicable).
• Occupational sick pay.

Things you need to know


Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

See our vetting charter.
People working with government assets must complete basic personnel security standard checks.

Selection process details

To apply for this post, you will need to submit the following documentation to by no later than 12:00 on Monday 31st January 2022:
• A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.
• A Statement of Suitability (no longer than two pages) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the criteria in the person specification.
• A completed Supporting Information Form.
• A Disability Confident Scheme Form for disabled persons, only if applying under this scheme.
• A completed Diversity Monitoring Form. All monitoring data will be treated in the strictest confidence; this will not be provided to the selection panel and will not affect your application in any way. If you do not wish to provide a declaration on any of the particular characteristics, you will have the option to select 'prefer not to say'. The information you provide when submitting your application will help us monitor our progress towards the Civil Service becoming an inclusive employer. 2020 was the Civil Service Year of Inclusion. This was an opportunity for us to celebrate our achievements to date and think about how we want to continue to make the Civil Service a great place to work. See the Civil Service Diversity and Inclusion Strategy or Equality and Diversity for more information.

Should you encounter any issues with your online application or are unable to apply online please contact Rachel Ellis or Dave Flynn by email at

Longlist & shortlist:
You will receive an acknowledgment of your application through Global Resourcing. The panel will then assess all applications to select those demonstrating the best fit to the role by considering the evidence you have provided against the criteria set out in the Person Specification section. Failure to address any or all of these may affect your application.

Candidates selected for longlisting will be invited for an interview with Global Resourcing to further explore their skills and experience. Following the completion of all the preliminary interviews, the panel will meet again to further assess candidates on the longlist, utilising the additional insight provided by Global Resourcing and will agree a shortlist for interview.

If you are shortlisted, you will be asked to take part in an Independent Leadership Assessment (ILA) and a Staff Engagement Exercise. These assessments do not result in a pass or fail decision. Rather, they are designed to support the panel’s decision-making and highlight areas for further exploration at interview.

You may also have the opportunity to have an informal conversation with Jonathan prior to the final interview. Please note this will not be part of the formal assessment process, but is an opportunity for each candidate to gain a greater insight into the context of the role. This is optional, but highly recommended.

We will send you a copy of a report for any assessment that you may have undergone as part of the recruitment process (where applicable).

If you are shortlisted, you will be asked to attend an interview. This interview will involve a five-minute presentation on a topic to be confirmed. Full details of the interview process will be provided to shortlisted candidates.

If shortlisted, applicants will need to be willing to undertake a Financial Probity check. Prior to your interview we may asked for 2 professional referees so we can undertake references.

Regardless of the outcome, we will notify all candidates as soon as possible.

As part of the recruitment process, we may share your data and assessment results internally with our SCS Talent team. This will provide insight into how to support your development and wider talent management, should you be successful in your application. If you do not want your data to be shared, then please inform the team by emailing

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria