ERP Functional Support Manager

Job Description

Your new role 

Would you like to join our growing Digital Services Directorate in an exciting Enterprise Resource Planning (ERP) role? 

We are seeking an ERP Functional Support Manager to lead the ERP Subject Matter Expert (SME) Team.  You will have responsibility for the effective management of the Enterprise Resource Planning system using the Oracle Fusion platform hosted by Oracle Cloud. You will manage a team of around 6 people.

You will be responsible for the maintenance and development of the financial and planning modules within the Oracle Fusion application set, ensuring that the appropriate controls and reporting requirement infrastructures are in place to allow National Highways to accurately manage and account for their finances using Oracle Fusion.

The successful candidate can be flexibly based in one of our UK offices. We have a hybrid working approach, with a combination of office and home working. You will be required to attend the office at least 2 days per week. 

What You’ll Be Leading On 

  • Lead a high performing team in delivering a quality business as usual service. 
  • Communicate to the wider business any issues relating to the status of data integrity, the position regarding standing data and progress with period ends.  Draft and report the status to senior management on a regular basis with recommendations for action.  
  • Seek to continually improve the ERP system processes, system controls and system performance in accordance with business requirements. 
  • Facilitate close working relationships between the SMEs and the wider business including Business Process Owners. Provide support to the ERP Team and the wider business to ensure the Oracle system meets the Company’s needs.
  • Lead the maintenance, updating and improvement activities of the Oracle Fusion ERP suite, co-ordinate these activities between SMEs and business process owners. 
  • Communicate effectively both upwards, outwards and downwards on issues and developments with clear recommendations and associated action plans to resolve problems and deliver improvements. 
  • Develop and enhance contacts outside of National Highways to identify and understand how other organisations manage their ERP systems, share lessons and information and implement changes to incorporate best practise. 

To be successful you’ll need

  • Experience of managing, mentoring and coaching a team essential. 
  • Experience of IT change management or business process improvement. 
  • Detailed functional knowledge of one or more ERP modules would be an advantage (Oracle Fusion cloud desirable).
  • Extensive demonstrable knowledge and practical experience of management of ERP systems and ERP management teams. 
  • Working knowledge of Project management methodologies. 
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and corporate level. 

A bit about us

The Digital Services Directorate is a growing and vibrant team and there has never been a better time to join us as we go through our transformation programme.  We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to back office, in a modern and efficient way. Our vision is to develop integrated information and technology that empowers our colleagues and provides real time information to our customers, integration with intelligent vehicle and transport systems as they develop, to improve journey safety and reliability. 

Want to know more?

Please email quoting REQ5136


Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. 

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

We offer many different ways to work flexibly and we’re open to discuss part-time working, job shares, and flexible start and finish times. 

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

  • Our total reward package includes basic salary, the potential for a performance related bonus
  • Contributory pension scheme with employer contribution of up to 10%
  • Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
  • Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
  • Life assurance of 4 times annual salary
  • Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
  • A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
  • Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

  • Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
  • Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
  • Community friendly – offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:       

  • Right to work check
  • 3 year employment history references
  • DBS criminal record check
  • Social media and adverse journalism check
  • Driving licence check (if applicable)
  • Fit to work questionnaire (for all), followed by a medical check (if applicable)
  • Qualifications and/or professional membership check (if applicable)

And finally 

We reserve the right to close before the advertisement expires.