Family Services Manager

  • Job Reference: 215433
  • Date Posted: 10 July 2024
  • Recruiter: hireful
  • Location: Bisley
  • Salary: £28,875
  • Sector: Charity and Not For Profit
  • Job Type: Part Time Flex
  • Work Hours: Part Time

Job Description

As Family Engagement Manager you will manage Pact’s Family engagement casework within the prison, organise Family Days periodically and liaise with our subcontractors in the Visits Centre.

About You:

To be successful in this role you will have a demonstrable capacity to coordinate a broad service, as well as experience and understanding of working with families in a challenging multi-agency environment, ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage a demanding workload. You will have the ability to contribute to the planning and development of Pact’s family work and also have knowledge of safeguarding/child protection practice. Furthermore, you will have excellent interpersonal communication skills and the ability to work in building partnerships with a range of agencies.


Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

Location: HMP Coldingley, Woking
Salary: £28,875 per annum FTE (£20,405 per annum pro rata actual earnings)
Hours: 26.5 Hours per week (Monday to Sunday)
Benefits: Generous Holiday allowance, Season Ticket loan, Cycle to work scheme, Charity worker discounts, Enhanced maternity package, Wellness, inclusion, and diversity groups, EAP scheme, Life assurance

Closing Date: 07-08-2024

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

You may have experience of the following: Family Liaison Manager, Family Support Coordinator, Family Services Manager, Prison Family Support Officer, Family Connections Manager, Family Relationship Manager, Family Outreach Manager, Family Casework Manager, Family Integration Coordinator, Family Welfare Manager, etc.

REF- 215 433