French Speaking Customer Service Administrator

  • Job Reference: FD9164
  • Date Posted: 7 October 2021
  • Recruiter: Manpower UK
  • Location: Worthing, West Sussex
  • Salary: £20,000 to £25,000
  • Bonus/Benefits: PAYE, pension, holiday, and extra
  • Sector: Administration
  • Job Type: Full Time Flex
  • Work Hours: Full Time

Job Description

At Manpower, we are very excited to be working with a new client, based in Worthing, on an exciting opportunity that will allow you to use your French language to develop your customer service skills. You will become an essential member of a well-established company that continues to grow year on year, as well as enjoying fantastic success. Working within an innovative and newly refurbished office, with access to free parking on site.

You will get to work closely with customers, taking orders and ensuring you reach deadlines. In addition, you will manage your desk and upload all orders to the company database. You will be taking orders from clients via emails and calls. You will need to be sure that you meet all demands and send out all invoices promptly. Timely creation of customer quotations for repeat sales to ensure existing account retention. You will be working with the account managers to send prospecting information, client proposals, samples. Maintaining the reputation of the business by providing an exemplary customer experience. Support and maximise the efficiency of the team by answering incoming calls to the business and responding to emails. Populate and maintain the CRM system with accurate notes, adding new prospecting leads/opportunities/cases. You will also have the opportunity to assist the sales and marketing team with dynamic marketing 'out-reach' projects

You will receive full training on how to use the company database and have access to shadow a member of the team. In addition, you will gain confidence and guidance from the support of your colleagues and gain insight into how other departments within the company work.

You'll receive 22 days holiday plus all bank holidays and have access to a government-regulated pension scheme. Your working week will be Monday-Thursday 8 am-4:30 pm, and 8 am- 3:30 pm on Fridays. In addition, you will have access to company-paid life insurance and private health care after three months of being with the company. You will also be a part of a supportive team that celebrates success through team days out and team meals. Our client offers great career prospects by regularly promoting from within the business.

This role is for somebody with excellent customer service and administration skills with the ability to communicate verbally and in writing with customers on behalf of the business. If this sounds like the perfect opportunity, and you speak French please apply below.