Individual Giving Executive

  • Job Reference: 133669
  • Date Posted: 9 June 2022
  • Recruiter: Easy Web Recruitment
  • Location: London
  • Salary: £28,000 to £31,000
  • Sector: Charity and Not For Profit
  • Job Type: Remote
  • Work Hours: Full Time

Job Description

Do you want to join an ambitious donor retention team to raise vital funds for the families that come to Great Ormond Street Hospital? Are you passionate about exceptional supporter stewardship and maximising the impact of donor retention? Do you want to work for a high-profile and well-loved brand? Then this is a great opportunity to join a leading children’s charity, raising money to help seriously ill children across the UK and beyond.

We are looking for a talented Individual Giving Executive (Retention) to join our Committed Giving Team. The role reports into the Senior Individual Manager (Retention) and is responsible for the day to day support in delivering a variety of donor centric retention programmes that aim to reduce attrition and ultimately maximise donor lifetime value.

About the Team

The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/ regular donors. The team (13 people) work across 4 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), Stewardship, and Fundraising Training & Compliance. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families. This newly formed, close-knit team will be responsible for delivering innovative, engaging and integrated campaigns – working cross-organisationally to maximise opportunities.

About You

You will be a creative, self-motivated, and organised campaign manager with proven experience delivering Committed Giving retention communications that include engaging upgrade and reactivation activity. In return we offer great professional and personal development opportunities, with lots of scope to be involved in other areas of the charity’s work.

The ideal candidate will also have:

  • Experience of regular giving programmes (ideally both cash direct debit and weekly lottery products)
  • Experience in writing campaign briefs (creative, data)
  • An eye for detail when reviewing creative collateral
  • Experience with project management
  • The ability to build great relationships with internal and external stakeholders
  • A passion for exceptional donor experience

About the Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.

Recently awarded with a ‘Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - we offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan.

Our Commitment to Equality, Diversity and Inclusion

We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector. In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diverse communities that we work with and for and demonstrating this through all our areas of work.

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from Black, Asian and Ethnic Minority backgrounds, people with a disability, people who are LGBT+ or who are from less advantaged socioeconomic groups.

Further information on our EDI strategy can be found on our website.

Our approach to hybrid working

This role is based in our Central London office (WC1N, opposite Russell Square underground) with the option to work remotely up to three days a week.

Please refer to the full job description below for more information.

How to Apply

Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the 'GOSH Charity Information Pack' on the Careers page of our website before you apply.

You must address the criteria in the job description and person specification in your application.

Closing date: 9th July.

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

Ref: 133 669