Network Project Engineer

  • Job Reference: 104608
  • Date Posted: 12 November 2021
  • Recruiter: Easyweb
  • Location: Swinton
  • Salary: £37,000
  • Sector: I.T. & Communications
  • Job Type: Full Time Flex
  • Work Hours: Full Time

Job Description

Acting as a Network Project Engineer, you will be part of a bigger Security and Networks team that is responsible for delivery of a host of proactive and managed security services to a large client base. You will be heavily involved with design, scoping and implementation of projects related to network and security deployments. You will have a broad technical knowledge, strong skillset and mature understanding of client requirements and matching technology standards. Part of the role will include the introduction to a growing Cyber environment, working closely with CSOC and current SIEM toolsets.

Network Project Engineer Responsibilities:

• Work within a multi-disciplined environment
• Design, scope and implement of a wide range of network projects both on-site and remotely
• Create, update, maintain and review client network documentation
• Delivery of quality proactive managed services across the Content + Cloud client base
• Managed Network
• Management of risk and downtime during maintenance windows
• Take ownership and perform prompt and effective incident investigation applying sound problem-solving methods to determine scope, urgency, and potential impact across a wide range of IT systems.
• Take ownership of requests allocated and professionally manage them through to resolution or escalation.
• Ask targeted questions and apply accurate troubleshooting.
• Contribute fully as an active team member and ensure personal and team objectives are achieved.
• Maintain personal development plan with line manager.
• Undertake any other tasks as assigned by management.
• Collaborate with other teams to maintain standards and functionality across the service/s
• Initiate, update, approve and maintain knowledge articles within Service Now
• Ensure Service Level Agreements (“SLAs”) are met internally and per customer requirements
• Work with internal and external stakeholders to resolve network and security incidents, and vulnerability compliance.
• Drive customer satisfaction and continuously seek to improve operational performance.

Network Project Engineer Requirements:

• Minimum 3-4 years’ experience in a project implementation role of similar exposure
• Desired Networking accreditations
• CCNA (Routing & Switching) | CCNP
• Fortinet NSE4 / NSE5
• VOIP (Gamma Horizon, Skype for Business, Teams Voice, CCNA Voice)
• Solid working knowledge and experience across the following technologies:
• Firewalls: Fortinet, Cisco, Juniper, Palo Alto, Cisco Meraki
• Switching: Cisco, HP, Juniper, Cisco Meraki
• Wireless: Cisco Meraki, Aerohive
• Cloud: Azure Express Route, Azure NSG
• Generic essential individual attributes
• Ideally you are a keen self-starter who can evidence excellent customer service and can collaborate effectively
• You should have excellent soft-skills and possess exceptional communication skills
• Clear and effective decision making, sound judgement and proactive planning are important traits you should be comfortable in
• You will have a good understanding of process, change and problem management, including request fulfilment.
• Maintain a professional relationship with clients and peers
• Utilise excellent customer service skills and exceed customers’ expectations
• Identify potential client facing risks and be able to contribute to client improvement plans
• Be able to communicate with confidence to key client stakeholders
• Ask targeted questions and apply accurate troubleshooting

About Us:

Content + Cloud is a leading technology and managed services provider, ranked within the top five European and top 50 global managed services suppliers and operates out of offices in London, Manchester and Cape Town and, via its global partners, in 13 countries across the world. The award-winning company provides a range of services including 24/7 support, cloud services, cyber, ERP software implementation, technology transformation and change projects, strategic consulting and analytics.

Content + Cloud is proud to be an equal opportunity workplace that is committed to attracting and retaining the best talent regardless of race, sex, age, national origin, religion, sexual orientation, gender identity, disability or criminal history. As part of our compliance requirements, we do undertake background checks which, dependent on levels of security required for the role or client assignment, may include a criminal record check. Please do let us know if you would like more details on the level of checks for the specific role you are applying to.

Location: Swinton, Greater Manchester (with flexibility to work from home)
Contract Type: Permanent
Hours: Full Time, 37.5 hours per week
Salary: £37 000 per annum + Car allowance of £450 per month
Benefits: 25 days’ annual leave, Pension contributions (4%), Life Insurance, Income Protection, Birthday Leave, Wedding Leave, Ride to Work scheme and Private Medical & Dental also available. Multiple HIIT, general fitness, yoga and meditation classes run virtually each week! (In addition to other wellness events and other social activities)

You may have experience of the following: Network Services Engineer, Network Engineer, Infrastructure Engineer, IT Support Engineer, Network Support Engineer, Network Administrator, Network Operations Engineer, IT Infrastructure Engineer, Infrastructure Technician, Infrastructure Support, Infrastructure Lead, Network Engineer, 3rd Line Support, etc.

Ref: 104 608