Operations Administrator- Soft Services

  • Job Reference: 213835
  • Date Posted: 7 May 2024
  • Recruiter: Hireful
  • Location: High Wycombe
  • Salary: £13.15 Per Hour
  • Sector: Trades & Services
  • Job Type: Part Time Flex
  • Work Hours: Part Time

Job Description

Location: Hybrid / Head Office & Customer Sites - High Wycombe (HP13 6EQ)
Area of Responsibility: National – Focus area M1/ M40 / M4 corridors
Job type: Permanent, Part Time with option for additional hours up to 40hrs per week
Contracted: 25 hrs p/week
Salary: £13.15 per hour (£17,095 - £27,352 per year)

Other benefits: Access to companies reward & recognition platform, Salary Sacrifice electric car scheme, digital equipment scheme, Cycle to work scheme.

The company:

Welcome to the Sasse Group, the home of a family, a business that thrives on the potential of our people and the success of our teamwork. Sasse is a company that prides itself on being at the forefront of technology and recognising the value of people in our organisation. We value our people and believe that our people and customers should be the focus of everything that we do. If that sounds like you, and you want to be part of a fantastic team with uncapped opportunity, we would love to hear from you.

What you can expect from us:

Modern offices with social spaces that encourage collaboration with colleagues and ensure everyone is welcome. You’ll have access to a wide range of benefits via our reward and recognition platform. You’ll also have the option, through our salary sacrifice scheme, to enrol in the cycle to work & electric car scheme. Our reward gateway platform offers you access to huge discounts in store and online with your favourite brands. We operate a flexible working program and will do our best to support your social and family wellbeing for rest days and Annual Leave requests. Many of our sites require timed attendance & night working. Therefore, we ask you to be flexible with us in return to ensure we are looking after our staff are keeping healthy and safe. Recognising our people and preparing the business for the future is important for us and offer the opportunity for further education & leadership programs. We are an equal opportunities employer and welcome applicants from all backgrounds & experience.

The Role:

In your role as an Operations Administrator, you will be the key support function to the operations teams in our soft services and head office departments. You will work closely with the Commercial Director & Senior Operations Managers in the department to ensure effective administration of our teams, and head office.

As an Operations Administrator you are responsible for ensuring the professional, punctual, and accurate documentation of the company’s information. You will have an eye for detail, time keeping, and the tenacity to work pragmatically & independently to support the department and management team. Reporting directly to the commercial director, this is an ideal opportunity to gain exposure to a wide range of business functions with great potential for future career opportunities with us. You will work collaboratively with your teams to ensure we keep our customer & employee promises and do so to the highest possible standard.

You will possess a creative, positive, can-do attitude and provide a pivotal support function to our soft FM department.  The role would be ideally suited to someone looking to start a career in facilities management looking to gain a greater, well-rounded knowledge of business functions. The role would also be suitable for an experienced candidate looking to progress their career in administration.

Your Responsibilities:
  • Note & Minute taking.
  • Preparation of presentation & gathering of data
  • Preparing reports for the Commercial Director
  • Process & Report on monthly additional works revenue & department material spend
  • Process & Report on monthly HSE topics to the Directors & Senior Operations Managers
  • Preparing documents such as task management to be reviewed by our customers or processed by our digital department
  • Proof reading & reviewing of company written documents to ensure accuracy
  • Completion of our customers supplier questionnaires
  • Administration of our Security & Vetting (DBS) requirements for our employees
  • Ensuring accurate administration of our digital services & reporting any data inaccuracies
  • Support our operations along with our People & Practices department in HR Processing including TUPE, Staff Schedules, Reporting, Holiday Schedules, and procedures in line with the company’s employee handbook such as Improvement plans & Hearings in the role of a minute taker.
  • Support operationally with the recruitment process including Job Adverts, Job Descriptions, and the interview / onboarding of new people to our organisation.
  • Support the business development team with basic questionnaires relating to company information such as PQQ’s. In Addition, provide a support function for basic written information & proof reading of documentation.
  • Ensure that all administration processes are completed in line with our ISO accreditations for compliance.
About you:

A strategic thinker, you’ll bring a fresh perspective to this role and have the energy and tenacity to drive improvements & make recommendations to the commercial director. You will be able to work at pace, you’ll build trusted relationships and a positive team culture for the people whom you work closely with. You must be methodical and implement your own processes that allow you to action, plan, and adapt your work priorities in a fast-paced environment. This should be done in line with the companies’ policies and procedures to ensure compliance with ISO and our customer commitments.

You’ll also be passionate about your professional development, which we will support and encourage. A strong knowledge of IT computer systems is essential including the Office 365 suite. An A - level qualification in English or Mathematics and a demonstrated knowledge of working in a similar role would be advantageous.

You may have experience in the following: Operations Support Administrator, Operations Coordinator, Business Support Officer, Administrative Assistant, etc.

REF-213 835