Order Processor

  • Job Reference: 2022-16413
  • Date Posted: 10 May 2022
  • Recruiter: Waters
  • Location: Eschborn, Hessen
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: Accounting, Administration
  • Job Type: Full Time Flex
  • Duration: Permanent
  • Work Hours: Full Time

Job Description

Waters, the world's leading specialty measurement company that cares about inclusion and diversity, is seeking for an Order Processor to support the very successful growth of our businesses across Europe South (France, Germany, Italy, Portugal, Spain, Switzerland).

 People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and improve our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. 

 As member of the highly motivated Order Processing Team you will work in a busy and supportive environment.  Responsible for processing German and French orders in our SAP system, you will coordinate deliveries, together with our European distribution Center (EDC *), as well as delivering phone/email support to customers.

 In this position you will be in close contact with sales and service departments providing a professional and efficient service to our customers. 

Responsibilities:

  • Loading of complex orders into SAP
  • Customer service over the phone and email
  • Providing price and availability information to customers
  • Coordination of shipment incl. communication with our delivery centre
  • Processing complaints and returns
  • Preparation of reports 

Our Order Processors ensure our customers are able to continue doing their critical work which could be developing new medicinal therapies to advance human health, new born screening or ensuring the safety of our food and drink. The work of our European Distribution Centre is vital and our Order Processing teams are proud of the work they do and how they are contributing to this important work!

 We work flexibility and have a great work life balance, there is loads of opportunity for development and progression. Within the role you will learn and understand a lot about our products and work closely with our sales and service teams. This means you will have great visibility of our organization and the types of roles you could develop into.

To be successful you will;

    • An excellent administrator with strong customer focus.
    • Good working knowedlge of Excel and SAP experience would be an advantage.
    • High level of attention to detail and accuracy.
    • Supportive and collaborative team player
    • Good Communication skills must be fluent in English, French and German

 

Not only do we offer a competitive salary but also extensive benefits including, but not limited to:

  • Wellbeing Programs and Services
  • Employee and Family Assistance Program (EAP)
  • Pension Plan
  • Long Term Sickness Benefit
  • Global Business Travel Accident Insurance
  • Employee Recognition Program
  • Flexible work arrangement

 

Join the team today, if you would like to know more about the role please connect with Martina Luedecke or Natasha McQuillan on Linked In for an informal chat.

 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behaviour and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace.