SME Trading Underwriter

  • Job Reference: R829
  • Date Posted: 24 November 2021
  • Recruiter: Covea Insurance
  • Location: West Malling
  • Salary: £23,000 to £25,000
  • Sector: Customer Service, Technology and IT
  • Job Type: Full Time Flex, Part Time Flex, Super Flex
  • Duration: Happy to talk flexible working
  • Work Hours: Full Time

Job Description

  • Being a strong referral point for technical queries for external customers
  • To be an advocate of effective trading and providing support to colleagues with trading initiatives
  • Working with the Team Manager to continually develop ideas which improve efficiencies, profitability whilst delivering great service
  • Achieving agreed service levels to both external and internal customers  
  • Maintaining an up to date knowledge of the Insurance Market, with focus on SME and the e-Traded market.
  • Sharing your knowledge with the colleagues
  • Completing any other activity over and above those listed in the role profile, appropriate to your skills and experience 


What would we like to see in you?

  • The ability to work independently and as part of team to deliver common goals
  • Excellent time management and organisational skills
  • Be able to work in a fast paced environment 
  • Proven relationship management
  • Excellent telephone manner and customer service skills
  • A positive attitude with motivation to learn and develop
  • Excellent verbal and written communication skills, conveying information to customers in a professional and efficient manner 
  • An awareness of the market and legal/industry developments


What's on offer?

  • 36.25 working hours per week with flexitime 
  • Annual pay review and performance related bonus
  • 25 days holiday + bank holidays
  • Attractive pension scheme
  • 4 times salary Group Life Assurance
  • Lots of investment into your physical and mental wellbeing 
  • Continued professional development through internal training, professional qualifications and apprenticeships 
  • Health benefits such as free eye tests, flu jabs and the option to opt into private medical insurance
  • Additional benefits such as discounted gym memberships, cycle to work schemes and discounts at lots of retailer