Technology Consultant (Microsoft Technologies)

  • Job Reference: 104607
  • Date Posted: 12 November 2021
  • Recruiter: Easyweb
  • Location: London
  • Salary: £65,000
  • Sector: Technology and IT
  • Job Type: Full Time Flex
  • Work Hours: Full Time

Job Description

The Technology Consulting Team (TCS) provides technical and strategic guidance to both internal and external clients. The Technology Consultant role provides proactive guidance to help client organisations navigate their digital transformation journey and support for projects and day-to-day operations.

You will work with the Service Delivery Manager and Account Manager as part of the account team. An important element of the role is to be responsible for the production and quarterly updating of a client’s technical strategic roadmap. You will be expected to develop High Level Designs that follow best practice, meet the client requirements, and fit within the C+C product portfolio. Once created, you will work with colleagues within our Professional Services function to ensure that any projects that are delivered follow the HLD that you have created.

Technology Consultant Responsibilities:

• Build and sustain a deep awareness of the technical estates and strategies of your assigned clients, in order be their effective trusted advisor and optimise the technical integrity of their landscape.
• Own the production and maintenance of Technology Strategy & Roadmap documents for your clients.
• Provide assistance to other clients and commercial account managers as required to develop HLDs for technology requirements.
• Create HLDs at a level that can be used to estimate effort and provide the foundation for the LLD and onward delivery of the project.
• Create accurate BOMs for technology solutions that can be used by the commercial account managers to price solutions.
• Attend client sites as required to understand technology requirements and present strategy and/or technology solutions.
• Attend C+C offices as required for team/update meetings and collaboration with colleagues
• Work with other members of the wider Products and Services team as required to support other clients with technology requirements.
• Continually develop and expand your knowledge and capability of Microsoft and other relevant technologies
• Presentation of technical solutions to senior stakeholders within our clients, ranging from business leaders to technical roles.
• Work with support teams as a level 4 support resource as required for your assigned clients
• Requirements
• This role would be ideal for an ambitious and experienced Technology Consultant within the IT Managed Services sector who is seeking a new and exciting challenge within a forward leaning technology company and is willing to participate in an exciting journey.

Technology Consultant Requirements:

• Have solid experience and understanding of Microsoft 365 technologies, including Teams, SharePoint, OneDrive, and the Power Platform.
• Have a solid experience and understanding of Microsoft Azure, spanning both IaaS and PaaS elements.
• Have a good awareness of capabilities within Microsoft Security and Compliance technologies (e.g. within Microsoft 365 E5) and ideally those of competing 3rd party vendors.
• Have a good awareness of modern device management through Microsoft technologies, ideally encompassing WVD, Intune, Autopilot, and related products.
• Be comfortable working to deadlines in an occasionally pressured environment.
• Be a highly articulate, confident, and professional communicator with a client-centric focus, with the ability to construct and deliver high quality presentations in person and via remote meetings.
• Be able to continually demonstrate effective commercial judgement.
• Support growth of the TCS team and wider group by sharing knowledge and helping drive us forward
• Be an innovator, able to identify key industry trends and contribute to ensuring the overall C+C proposition remains industry leading.

About Us:

Content + Cloud is a leading technology and managed services provider, ranked within the top five European and top 50 global managed services suppliers and operates out of offices in London, Manchester and Cape Town and, via its global partners, in 13 countries across the world. The award-winning company provides a range of services including 24/7 support, cloud services, cyber, ERP software implementation, technology transformation and change projects, strategic consulting and analytics.

Content + Cloud is proud to be an equal opportunity workplace that is committed to attracting and retaining the best talent regardless of race, sex, age, national origin, religion, sexual orientation, gender identity, disability or criminal history. As part of our compliance requirements, we do undertake background checks which, dependent on levels of security required for the role or client assignment, may include a criminal record check. Please do let us know if you would like more details on the level of checks for the specific role you are applying to.

Location: London (with flexibility to work from home)
Contract Type: Permanent
Hours: Full Time, 37.5 hours per week
Salary: £65,000 per annum
Benefits: 25 days’ annual leave, Pension contributions (4%), Life Insurance, Income Protection, Birthday Leave, Wedding Leave, Ride to Work scheme and Private Medical & Dental also available. Multiple HIIT, general fitness, yoga and meditation classes run virtually each week! (In addition to other wellness events and other social activities).

You may have experience of the following: Technology Consultant, Second Line Support Analyst, IT Consultant, Second Line Support Engineer, 2nd Line Support Analyst, 2nd Line Support Engineer, IT Support, 3rd Line Support, IT Helpdesk, Technical Support, IT Consultant, ICT Consultant, etc.

Ref: 104 607