Telesales Team Manager

  • Job Reference: 105682
  • Date Posted: 4 January 2022
  • Recruiter: Easy Web Recruitment
  • Location: Haydock
  • Salary: £32,000 to £42,000
  • Sector: Sales
  • Job Type: Full Time Flex
  • Work Hours: Full Time

Job Description

Telesales Team Manager

£32k basic + commission (Average OTE £42k+) + benefits

Handepay Merchant Services is one of the leading providers of card payment solutions to the SME sector with 28,000 customers and over 170 employees. We’re a business that is going from strength-to-strength and merchant services is a stable and growing sector. As part of our exciting expansion plans within our Haydock based B2B Telesales Team, we are looking for a talented Telesales Team Manager.

This is not a standard call centre environment. We don’t work on a dialler, we are not heavily scripted, and our people use their natural sales ability to sell our market leading proposition. It’s a busy role in a fun but focused environment with high levels of recognition and reward.

About the role:

With a proven track record in first line sales management, you will lead a team of up to 15 B2B agents, taking ownership of lead conversion, call quality and the usual key performance metrics as well as resource planning. Reporting to the Head of Sales, you will work with our Recruitment, Training and HR functions to ensure we are at optimum headcount, driving performance and focusing on employee retention.

Naturally you will need to be a high energy motivator and skilful coach who can inspire performance in others and lead by example. This is an opportunity to join us at a time of dynamic change and we welcome someone who can bring with them existing sales skills and new techniques, with an innovative fresh thinking style and approach.

In return for your expertise we are offering a competitive and attractive remuneration package and the opportunity to grow your career with a leading independent sales organisation.

The role is based at our Head Office in Haydock, Merseyside.

Working pattern: Monday to Friday. 37.5 hours per week. 9am-5.30pm

For insight into our employer proposition, you can visit our Glassdoor page and hear from our many satisfied employees and check out our Trust Pilot scores to find our why our customers love what we do.


  • 25 days annual leave + bank holidays
  • Contributory pension scheme and life assurance (subject to conditions)
  • Structured induction and on-going training and support
  • Monthly pay
  • Company share incentive plan
  • Discounts through our employee benefits platform
  • Vouchers for eye test scheme

About the company:

Handepay, part of the PayPoint Group, are a leading player in the payments industry because we have a remarkable price proposition that yet, is unrivalled and when you combine this with our core values of transparency, honesty and integrity, it is clear to see why our Trust Pilot reviews are the best in the industry.

Our employees speak highly of us because we believe that every customer and every employee counts. We treat you as an individual and make sure you are fully supported to achieve your goals.

You may have the following experience: Telesales Manager, Business to Business sales, Business Development, Telesales Management, Account Manager, B2B Sales, Professional Services Sales, Telemarketing Executive, Lead Generation, Sales Manager, Telesales Executive, New Business Sales, Field Sales Executive, Team Manager, etc.

Ref: 105 682