Trainee Account Management Co-ordinator
We are looking for a Trainee Account Management Coordinator to join our Energy Compliance & Projects team at NFU Energy. This is an excellent opportunity for someone who is highly organised, detail-focused and looking to build a career in energy compliance and account management support.
In this role, you will support Account Managers by carrying out a wide range of administrative and data-driven tasks that form part of our managed service offerings. Accuracy, reliability and collaboration are at the heart of what you’ll do.
What you’ll be doing
• Supporting Account Managers with the day-to-day administration of managed energy services
• Preparing reports and processing data for industry bodies, energy suppliers and internal systems
• Managing and checking meter and performance data to ensure accuracy and consistency
• Supporting the tracking of renewable incentive applications and keeping colleagues updated
• Carrying out data entry, analysis and invoice validation
• Helping the team meet service levels, KPIs and quality standards
• Maintaining clear records and supporting continuous improvement of internal processes
• Communicating with clients and stakeholders by email and phone when needed
About You
We’re looking for someone who is motivated, organised and keen to learn.
Essential Skills & Experience
• Experience managing workloads to meet deadlines and quality standards
• Strong numeracy skills with excellent attention to detail
• Strong communication skills
• Ability to organise, prioritise and manage routine and one-off tasks
• Calm, well organised and effective under pressure
• Able to work independently and collaboratively within a team
• Intermediate IT skills, including Excel, Word and CRM systems
Additional Information
• This role is offered on a hybrid working basis, with a minimum 2 days in the office per week.
• NFU Energy is based at Stoneleigh Park, Kenilworth.
• Occasional travel to client sites across the UK will be expected.
• A full driving licence and access to a vehicle are required
• NFU Energy offers training, development and support to help you grow your energy career
Location: Stoneleigh Park, Kenilworth
Team: Energy Compliance & Projects
Reporting to: Energy Account Manager
Contract: Permanent (subject to probation)
Salary: £25,000–£28,000 – the salary offered will reflect market rates for graduate or trainee roles and will be based on skills, qualifications and relevant experience
Benefits: 5% pension contribution (after probation), Health Cash Plan, Life Assurance (3x Salary)
Competency Level: 1 - Applying
You may have experience of the following: Account Co-ordinator, Account Management Assistant, Junior Account Manager, Customer Operations Co-ordinator, Client Services Administrator, Energy Compliance Administrator, Data Analyst (Junior), Graduate Operations Role, etc.
REF-225 936