• Job Reference: 65285
  • Date Posted: 22 November 2021
  • Recruiter: Morrisons plc
  • Location: Bradford, Yorkshire
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: Customer Service, Procurement
  • Job Type: Full Time Flex
  • Work Hours: Full Time

Job Description

About The Role

Imagine what you could achieve here. At Morrisons, our heritage is retail, so working at pace, achieving value and putting the customer first is part of our DNA. 

We are recruiting for a Wholesale Commercial Advisor on a 12 month FTC to support the Wholesale Commercial, and Wholesale Account teams in ensuring the customer is at the heart of everything we do. Identify, report and analyse product range and sales data making sure that all information is managed and communicated to the appropriate teams and timelines. Ensure adequate audit trails and controls are followed to adhere to legislation and internal policies and procedures. Oversee range process and documentation to ensure our customers catalogues are legal, accurate, and produced on time.

You'll be responsible for things like this in the role;

  • Dealing with queries from a variety of stakeholders (Suppliers, Buyers, Supply Chain, Commercial, accounts etc.) in a proactive and timely manner  
  • Provide clear and consistent service to Wholesale Trading and Commercial  
  • Work with and coach various stakeholders to improve the quality of information being shared and transferred  
  • Work to resolve customer queries and requests with a ‘right first time’ approach  
  • Embrace a strong customer service culture ensuring accurate and complete data with a desire to simplify and speed up Colleague
  • Taking responsibility for building positive working relationships with all business stakeholders 
  • Active role in building an environment where best practice is shared and controls are adhered to  
  • Active role in ensuring our teams work collaboratively to deliver our ranges and catalogues to our customers 
  • Consistent and robust retention of required documentation relating to our commitments and agreements with Suppliers in accordance with Groceries Supply Code of Practice.  
  • Accurate production of information enabling efficient entry into systems  Creation and maintenance of documentation relating to trading and pricing – new products, promotions, retail price, cost price, range changes etc.  
  • Compliance to regulations and company policies and procedures at all times  
  • Consistent delivery to Service Level Agreements and compliance to agreed process 
  • Reporting and analysis of product data issuing reports to aid commercial decisions
  • Profit and Cash  Minimise re-work and subsequent associated cost throughout the business by delivering first time accuracy  
  • Provide resolutions to invoice queries in a timely and effective manner  
  • Support and contribute ideas for process improvements to ensure an efficient and profitable model is adopted.  
  • Review and report monthly sales figures to add value to the Wholesale Commercial function.
About You

You’ll need skills and experience like this to be a success:

  • Experience of data management  
  • Data analytics and intelligence skills to enable accurate and efficient reporting.
  • Proven ability to deliver to deadlines demonstrating enthusiasm and commitment to delivering the plan
  • Awareness of legal & regulatory requirements relating to trading  
  • Commercial & financial understanding – understanding the impact of the information provided or given; can challenge or escalate as appropriate  
  • Understanding of retail business and processes  
  • In depth knowledge of data management and integrity processes 
  • Strong analytical skills and the ability to interpret complex data sets  
  • Excellent IT skills with the ability to navigate websites across a variety of devices and understand their functionality  
  • Excellent data management skills, particularly in Microsoft Excel and database management  Problem solving  
  • Excellent attention to detail  
  • Team working  
  • Right first time mentality  
  • Time management 
About The Company

Fresh thinking is the name of the game. We think innovatively to provide our customers with quality products and fresh, tasty food from all over the world.

We love talking to suppliers about their products and going out in the field (quite literally) to see what we’re buying for ourselves. We’re refreshingly different because we’re the UK’s most integrated food retailer with our own bakery, cooked meat factory, cheese packaging facilities, fish processing plants and more.

Own brands. Value brands. Global brands. We take great pride in them all. We also offer you the chance to specialise whether fashion, fruit or frozen food is your passion.

We are an equal opportunities employer and welcome applications from all sections of the community.


New Ways of Working

The wellbeing of our colleagues is really important to us and we want everyone to have a great home and work life balance. Because of this we've introduced a four day working week for all full time colleagues based at Hilmore House in Bradford.

You’ll be able to flex your working hours around the core hours of 10am-4pm, and can choose to do different hours each day as long as you’re covering these core hours. Each four day week will contain four average nine hour days.

We've also recognised the benefits of working across six days including Saturdays. To be more competitive and support our stores and sites more effectively, we now work over a six day operation, 

Monday to Saturday inclusive, and everyone in Hilmore House now works one Saturday in every four (or 13 a year), albeit Saturday will be a shorter working day of 6 hours.

Your non-working day will need to fit in with the business needs so more information about this and which day you'd take off will be discussed at your interview.