Being an inclusive workplace means taking action to make sure everyone has equal opportunity to succeed, irrespective of their gender, race, sexuality or gender reassignment, age, physical or mental disability, religious beliefs, marital status or socio-economic background.

We focus on celebrating and respecting our differences and aim to bring out the best in our people by creating a culture in which everyone feels welcomed, valued and appreciated, and the only measure of whether someone fits and thrives in our business is what they do and how they do it.

Our approach is authentic, being driven by the passion of our people. Our aim is always to listen, learn, understand, educate and empower colleagues as we believe this is the best way to ensure we will achieve our aspiration to be a truly inclusive organisation that reflects the diversity of the communities we serve.

We run an extensive programme of D&I activities. This stems from the company’s strategic vision with Board accountability. Our D&I programme is driven by our employee-led D&I group which has multiple strands, creating the opportunity for all voices to be heard.  

Our employer brand – Real People, Real Purpose – celebrates the individuality of our people. We’ve raised awareness of unconscious bias and we’ve re-calibrated our recruitment process to attract more diverse applicants. To read more about our diversity & inclusion in action, click on the links below.

Behind our college placement star is our friendly faced Finance Admin Assistant

Behind our Agency Advisor is our knitting addict who binds our community together.

Behind our Head of HR and Reward is our sparkly-shoeaholic whose passion is to ensure that our culture gives everyone space to be themselves

Behind our football fanatic is our Service Team Manager whose passion for sport scores goals even in the office