Training & Development Officer

We have a fantastic opportunity for a Training & Development Officer to join us on a fixed term contract at our newly renovated and stylish head office in Harrogate town centre.

Responsible for providing training design, delivery, coordination, and support to all departments within Jigsaw. The goal is to enhance employees’ skills, performance, engagement, productivity, and quality of work.

Responsibilities:

• Plan, design and deliver a range of training and development programs to internal employees, including induction and onboarding, and ongoing development activities.
• Work in conjunction with department managers and team leaders to identify training and development needs and implement cost effective training solutions.
• Assist department managers and team leaders in providing opportunities for ongoing development.
• To help implement the training of new systems, procedures and products effectively and to action within agreed timeframes.
• Manage the development of all appropriate training materials, including e-learning solutions, across the business.
• To ensure that procedural training documents are kept up to date and in line with FCA requirements.
• Work in conjunction with external training partners to ensure that the training content and framework is suitable, and to monitor employee progression.
• Work within Regulatory and Data Protection requirements.
• Create and maintain all training records, including training evaluation, using our internal learning platform and other appropriate systems.

Experience:

• Proficient in use of Microsoft Office; in particular designing training material
• Can either work independently or collaboratively
• Plan, multi task and manage time effectively
• Able to achieve results in a friendly manner but at the same time maintain quality and standards whilst being able to articulate and communicate training to the business.
• Creative in designing and delivering learning interventions which encourage engagement & collaboration.
• You will act as a role model and champion for learning and development.
• Able to communicate to the highest of standards at any level and be a great relationship builder.

Further information

• As well as a competitive salary we offer the following benefits -
• Competitive holiday allowance with the annual option to buy additional days
• Death in Service benefit of x4 salary
• Company pension scheme
• Enhanced maternity and paternity leave packages
• A flexible benefits package which allows you to add additional benefits to your overall package
• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
• Referral schemes
• Discounted rates on PIB products
• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
• If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
• We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
• Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
• PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.

We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you
want to hear more about opportunities in PIB.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

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